The Fun Cup Website is owned and managed, operated and maintained by LA Wellness Limited (13168678). You can contact us by writing to The Fun Cup, 2 Lansdown View, Tunley, Bath BA2 0ED or by emailing us at [email protected]


This page explains the basis on which we sell our products and the terms and conditions that apply to those sales. We appreciate that there is a lot of information here and we apologise, but unfortunately we are required by law to provide you with certain details about purchasing products through our website. If you have any questions about any of these Terms, please do not hesitate to contact us.

By ticking the box marked “I’VE READ AND ACCEPT THE TERMS AND CONDITIONS” during our purchase process you agree to comply with these Terms, so if there is anything you are unsure about then please get in touch with us before you order any products from us.


In these Terms, the following words have the meanings attributed to them:


  • “we”; “us” and “our” may also be used and refer to us, The Fun Cup
  • “Customer”; “you”; “your” means you, as a Fun Cup customer and visitor to our website.
  • “Confidential Information” means all documents, information and materials and any other proprietary information exchanged between you and us, and which ought reasonably to be considered as confidential information.
  • “Order” means an order by you for any of our Products.
  • “Product” means any of the products we sell through our website, and the term “Products” will be construed accordingly.
  • “Terms” means these terms and conditions.
  • “Website” means our website at




Our Website is owned and managed, operated and maintained by The Fun Cup. You can contact us by emailing us at [email protected]

We may need to make changes to our Website from time to time. Changes may include changing the products we sell or the terms of sale for those products. Similarly, we may need to suspend the Website, for example for repairs, planned maintenance or upgrades. While we will do our best to keep our Website available, we will not be liable to you if we do need to make any changes or restrict access for any period of time.




To order any of our Products, please follow the instructions in our online purchase form. Once you have provided all the information we need to process your order you will be directed to choose either PayPal or Stripe Pay to make payment. Once that payment has been confirmed your Order will come through to us. We may from time to time need to conduct security and other verification procedures in relation to the information you provide, and by placing an Order with us you agree to our doing so.

By placing an Order with us you also warrant that you are legally capable of entering into binding contracts, that you are not in any way prohibited by any local laws to agree to these Terms or to purchase any of our Products, that the information you have provided to The Fun Cup is true, accurate and correct. If any of that information, including without limitation your delivery address, changes then please contact us so that we can update our records.




Once payment for your Order has been processed we will send you an order confirmation email. Your Order constitutes an offer to us to buy one of our Products so our order confirmation email is our confirmation that we have received your offer. We will confirm that we have accepted your Order by sending you confirmation by email that your Order has been dispatched. The contract between you and The Fun Cup will only be formed when we send you confirmation that any particular goods have been dispatched and will relate only to those Products for which we have confirmed dispatch.




Product prices and delivery charges are set out on our site. Unless our Website states otherwise, the prices on the Website include all applicable value added taxes. We reserve the right to change our prices at any time.

We of course make every effort to ensure the prices on our Website are correct. If for any reason they are not we will inform you of the correct price of any Product you have sought to Order and you will then have the option to proceed with your Order, subject to you paying the correct price, or to cancel your Order.

Data transfer upon closing of contracts for online stores, retailers and the shipment of merchandise

We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with companies entrusted with the shipment of goods or the financial institution tasked with the processing of payments. Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.

The basis for the processing of data is Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or for pre-contractual actions.

Data transfer upon closing of contracts for services and digital content

We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with the financial institution tasked with the processing of payments.

Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.

The basis for the processing of data is Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or for pre-contractual actions.

You can pay for our Products using: 


Payment with credit card

On this website we offer i.a. payment by credit card. The provider of this payment service is Stripe

If you select payment by credit card, the payment data you entered will be transmitted to Stripe-Payments.

The transmission of your data to Shopify Payments is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of past data processing operations. For the rest, we refer to Stripes privacy policy:

As soon as you leave our online shop or you are redirected to another website or you use the service of an external provider, our data protection information or our terms and conditions may no longer apply there.



Among other options, we offer payment via PayPal on this website. The provider of this payment processing service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”).

If you choose payment via PayPal, we will share the payment information you enter with PayPal.

The legal basis for the sharing of your data with PayPal is Art. 6 Sect. 1 lit. a GDPR (consent) as well as Art. 6 Sect. 1 lit. b GDPR (processing for the fulfilment of a contract). You have the option to at any time revoke your consent to the processing of your data. Such a revocation shall not have any impact on the effectiveness of data processing transactions that occurred in the past.

If delivery of the Product(s) you are ordering is to an address outside the United Kingdom, additional taxes and charges (such as importation taxes and sales taxes) may be levied at the delivery destination and these will be your responsibility. We recommend that you check with your local customs and excise to establish whether any such charges will be payable.




Our Shipping policy can be viewed HERE

All orders are processed within 1 to 2 business days (excluding weekends and UK bank holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note any orders received after 5pm will be processed the following working day and any orders received after 5pm on a Friday will be processed on a Monday. Delivery times depend on the delivery service you have chosen but generally take up to fifteen (15) days. If you have not received your goods within fifteen (15) days of receipt of a dispatch confirmation then please do get in touch.

The delivery service we use depends on the destination country, but for deliveries in the United Kingdom we use Royal Mail Tracked 48 delivery as our default delivery service. For this service, delivery charges are included in the price set out on our Website. Additional charges will apply for delivery services other than Royal Mail Tracked 48 delivery, and these will be identified during the Order process.

You will become the owner of the Products you have ordered on delivery to you, as long as we have received payment in full for those Products.




We package our Products in the most environmentally friendly manner possible and choose eco friendly packaging. Due to the intimate nature of the Fun Cup we are unable to accept returns. If your menstrual cup is faulty please contact us at [email protected] and we will resolve this for you.

We do accept that you may change your mind after having purchased one of our Products, and so you are entitled to cancel or change your Order at any time before we send you a dispatch confirmation email by emailing [email protected] . As long as you contact us before we have sent you a dispatch confirmation email, we will process any changes you request to your Order and you will be entitled to receive (a) a full refund of the monies paid to us for those Products in the event that you cancel your Order; or (b) a refund of the difference in the monies paid in the event you change your Order and the new Order is of a lower value. We aim to process refunds within thirty (30) days from the date of receipt by us of your notification to change or cancel your Order.

Once your Order has been dispatched by us you will not be able to change or cancel that Order or return any Products to us unless they are faulty.



If any of our Products are inherently defective or damaged in transit, then subject to us agreeing that the relevant Product is defective or has been damaged in transit to you, we will provide you with a replacement, or if the same Product is unavailable, then a suitable alternative if possible or, at our discretion, a refund. We will bear the delivery costs incurred by you in returning the defective or damaged Product to us as long as you provide us with documentary evidence supporting those delivery costs and as long as we agree that the Product is defective or damaged. You understand that the life of our Products is dependent on your use of them and that our Products are subject to normal wear and tear. Products that have deteriorated because of use and normal wear and tear will not be replaced, and we cannot take back or replace any Products that have been used.



While we make every effort to work with the best delivery systems throughout the world, we may not always be able to confirm that your Order has been delivered to the designated country of the address set out in your order confirmation. We have very little control over local delivery services outside of the United Kingdom and so we cannot give any guarantees that your Order will be delivered within a particular timescale.

If your delivery address is outside the United Kingdom, your Order may be subject to import duties and taxes which are levied locally on delivery. We have no control over these duties, taxes and charges and we cannot advise you what these may be, so we recommend that you contact your local customs office for further information before placing any Order with us. If any duties, taxes or charges are levied then you will be responsible for paying them.

For all deliveries to locations outside the United Kingdom, you are deemed to be an importer of the Products and it is your responsibility to comply with any and all local laws and regulations that may apply in relation to the Products you have ordered.




The statutory warranty period is 1 years and begins with the delivery of the goods. Our liability for compensation of damages, regardless of the legal reason (especially with respect to default, defects or other violation of duties) is limited to damages customary for the contract that are foreseeable. The foregoing limitations to liability shall not apply to our liability for damage due to intent or gross negligence, for death or injury to body or health, or pursuant to the product liability act. To the extent that our liability is excluded or limited, this shall also apply to personal liability of employees, representatives and agents.

The information and materials posted on our Website in relation to us and our Products are intended as guidance only.

If you contact our Advice Service you accept that the advice given will depend entirely on the information you provide, and that our advisors are entitled to rely on the information you give them. Any omissions or inaccuracies will prevent our advisors from being in a position to advise you properly so please ensure you give them all relevant information. If you have any concerns about using our products, any specific medical queries or any existing medical conditions then you should contact your GP or gynaecologist before using any of our Products.

Our Advice Service is offered solely in support of the use of our Products.

We appreciate that users of our Products may wish to share their experiences and thoughts on social media, forums and elsewhere. However, we cannot be held responsible for any claims about or descriptions of our Products made by third parties on any website, forum, social media, electronic, printed or other media, including any statements or advice on how our Products work or how they should be used and we expressly exclude any liability in respect of any claim arising as a result of reliance on any third party’s published information. If you have any questions about any of our Products or how to use them please do not hesitate to contact us or refer to our Website before you place an Order.




We are committed to protecting your privacy and complying with the Data Protection Act 1998, successor legislation and other regulations in relation to data protection. Please click HERE to view our Privacy and Cookies policy, which explains how we process any personal data you provide to us and how our Website uses cookies. Our Privacy and Cookies Policy forms part of these Terms and by agreeing to these Terms you also agree to be bound by the terms in the Privacy and Cookies Policy.




If you wish to give us notice in accordance with any of these Terms, please do so by emailing [email protected]. Notices will be considered one (1) business day after transmission by email.




If you have any comments, queries or complaints to make, or you believe that we have breached these Terms, you can e-mail us at [email protected]




If we agree to waive any of, or any part of, these Terms then that waiver must be in writing to be effective.  Any waiver by us of any of, or any part of, these Terms will not be considered a waiver of any subsequent breach of the same or any other provision of these Terms and failure, neglect or delay by you or us to enforce these Terms (or any of them) or any rights or remedies at any time will not be deemed to be a waiver of the rights under these Terms.

If any part of any of these Terms is found by any court to be invalid, unlawful or unenforceable then that part will be deemed deleted and the remaining terms, conditions and provisions and parts of them will continue to apply to the fullest extent permitted by law.

These Terms constitute the entire agreement between you and us with respect to your use of our Website and our Products, and supersede all other communications between us in relation to your use of our Website and our Products.

These Terms are personal to you and you may not assign or otherwise transfer any of your rights or obligations to anyone else. These Terms do not create, and shall not be construed as creating, any rights under the Contracts (Rights of Third Parties) Act 1999 enforceable by any third party.

In agreeing to be bound by these Terms you have not relied on any representation, undertaking or promise given by or implied from anything said or written whether on the Website, the internet or in negotiation between you and the Fun Cup, other than as expressly set out in these Terms.

These Terms are governed by, and shall be construed in accordance with, the laws of England and Wales, whose courts shall have exclusive jurisdiction.


February 2021